Ubie is
- the healthcare AI startup co-founded by MD and Engineer, based in Tokyo 🇯🇵 and Singapore 🇸🇬
- the fastest-growing startup in Japan nominated by LinkedIn in 2021 📈
- one of the most agile companies in APAC with 600+ releases and 200+ user interviews per year
- the flat organization without management, applying Holacracy
- backed up by IDEO and funded by IDEO's partner Design for Ventures
- hiring the founding members in APAC to accelerate global business
Products
Points
- For now, Ubie mainly develops two products in Singapore and Japan that support healthcare providers and patients.
- We are currently trying to interconnect key stakeholders to redesign the entire patient experiences from onset to recovery.
- In the long run, we aim build an open medical data platform, which contributes to better health outcomes.
For Healthcare Providers
For Patients
Next Challenges
Designers in Global Team
Hatake
Name
畠山 糧与 / Hatakeyama Ryosei
Everyone calls me Hatake
Job Role(s)
- Product Design Lead (UX/UI)
- Product Owner
Nationality
Japanese
Country where I’m currently working
Singapore (relocated from Tokyo in Nov 2021)
First Month at Ubie
March 2018
What are you mainly doing now?
- Design the team
- Design the product
- Design the business
What brought you to Ubie?
- Reliable co-founders
- Huge potential of inventing new user experiences
- Exciting work with the talented colleagues
What do you feel is unique about Ubie?
Rapid hypothesis discovery/testing to the extent of 200 user interviews and 600 releases per year
What do you want to do in your life?
To make the science fiction real
What do you want to achieve at Ubie?
Creating a future medical experience that would not have been possible without Ubie
What’s your daily work and life at Ubie?
| Timeline | Activities |
|---|---|
Morning | Check the qualitative/quantitative dataCreate / Update the team OKRDesign prototypes |
Noon | Have a lunch with colleagues around officeJoin user interviews |
Afternoon | Share knowledge with Japan's membersJoin job interviews |
Private | Work out at the gymRead booksWatch Premier League (Football)Enjoy twitter |
Related URLs
Satoru
Name
村越 悟 / Satoru Murakoshi
Everyone calls me Satoru
Job Role(s)
- Product Design (UI/UX)
- Scrum Master
Nationality
Japanese
Country where I’m currently working
Tokyo, Japan
First Month at Ubie
Feb 2021
What are you mainly doing now?
- Product Design - Ubie symptom checker
- New Value Proposition Discovery - Global Market
- Scrum Master - Enhance productivity of the team
What brought you to Ubie?
- The medical / Health care field is close to my life because I have a child and family.
- I felt that I could use my skills in the area of User Experience.
- The member of Ubie who I met at the job interview, had their passion for the product.
- I felt that I was evaluated based on my personal aspect and thought such as my humanity and decision intention, not only my skill.
What do you feel is unique about Ubie?
I was prepared for a certain amount of speed, but it was much faster than I expected.
What do you want to do in your life?
1. Always live with my curiosity 2. Always live with a day 1 3. Always show a good back to my child
What do you want to achieve at Ubie?
Making indispensable tools for people in all countries.
What’s your daily work and life at Ubie?
Related URLs
Culture
Unique Organisational Design in Ubie
Quick Self-Checklists for a Better Culture Matching
- The following checklists are the typical "Ubie"-like behavior/way of thinking.
- These are just examples but we hope they would be somewhat helpful for you to understand our culture more deeply.
| Point of View | Those who tend to match | Those who don't |
|---|---|---|
I have experiences in... | finding out key metrics/insights which anyone has not discovered before | stretching a given key metrics by 10X |
As for setting missions, | I have experience in setting team-/ company-wide missions on my own and am committed to accomplishing them | My boss often sets my missions for me and I’m good at doing it well |
I'd like to... | do everything if it's worth and necessary for achieving user/business goals | focus on my expertise and develop it more |
As for the performance evaluation, | I believe it's a "waste of time" to evaluate other humans correctly. Instead, we should focus on customers | I deserve to evaluate my bosses/colleagues/juniors correctly, and I deserve to be evaluated correctly too |
As for the organization development, | I'm willing to join in recruiting activities, developing organizational values, and fostering its culture | I would rather leave those activities to other members of the team |
I love to work... | as a member of cross-functional team (e.g. scrum team) | with colleagues who have the similar speciality (e.g. design team, engineering team) |
My colleagues say... | I'm "purpose-oriented". Also, they say I communicate "frankly and openly" | I'm "methodology-oriented". Also, they say I communicate "in a modest and reserved manner" |
I'm good at... | hacking the human bias and common sense | doing things in a right and correct way |
Job Description for Product Designer
Required Skills
- have “Ubieness”, required mindset for all Ubie members
- have around 5+ years of end-to-end experience in the UX/UI design space
- have a strong curiosity in human and user experience
- experience in growing business by 10X through the power of design
- experience in hiring talented UX/UI designers and building team
Preferred Skills
- experience in acting as a product owner, product manager, or a scrum master
- experience in collaborating with various backgrounds of experts like medical doctors or data scientists
- good at designing Human-AI Interaction
- good at synthesizing qualitative data and quantitative data
- good at UX writing
Salary & Stock Options
- 100K SGD - 140K SGD (around 8.5M - 12M JPY) + stock options
- You can choose the balance between salary and stock options considering your preference and life plan
Ubieness
Points
- Ubieness is a mindset which all Ubie’s members must have
- Regardless of your current job role, we focus on the following points most throughout the hiring process and try to match each other based on them.
Action-oriented
The ability to design actionable tasks and execute them, regardless of methodology, to achieve high-value business goals
Sense of company ownership
See things from a company-wide perspective, discover the most pressing problems, and quickly solve them in ways that most benefits the entire company
Speak your mind, be constructive
Speak candidly and move things forward. Achieve positive effects with your words. Be willing to accept frank communications from your peers
Zero-based thinking
The ability to design actionable tasks and execute them, regardless of methodology, to achieve high-value business goals
Learning Animal
A passion for continuous learning and application of knowledge in problem-solving
Critical thinking
Cut through the noise to identify the essence of things. Think and communicate in a structured, efficient manner
Job Interview Process
About hiring process
- We think very highly of Ubieness, which is a mindset as a member of Ubie, rather than the hard skills in every job role.
- In general, the whole process can be completed in about two weeks to a month. This is flexible and can be adjusted depending on the candidate's situation.
- All the interviews are conducted online (Google Meet)
FAQs about Design in Ubie
‣
Here are the examples below. Basically, every member has the authority to decide what to use in order to maximize the ROI of the business.
Design/Development
- GitHub
- Figma
- Adobe Illustrator and Photoshop
- miro (for low-fi prototyping or ideation)
- FullStory, Dovetail, Zoom (for online user research)
- Google BigQuery, Redash, Tableau (for data analysis)
- Jira (for managing weekly sprint development)
- STUDIO (for designing corporate/product site)
Communication
- Slack
- DeepL auto-translation API on Slack (Japanese ↔ English)
- Notion (for stock information such as on-boarding)
- DocBase (for flow information such as minutes)
- Google Slides (for sales materials)
- Google Meets (for internal meetings)
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Design Collaboration with D4V/IDEO
Design for Ventures(D4V), one of the VCs that has supported Ubie since the very early stage, and its partner, the global design company IDEO, always helps us design for better human-centered experiences.
- We collaborate on a wide variety of design issues from user research to so-called UX writing or corporate branding etc.
- Here's one of the stories of how we collaborate for a better onboarding experience in Clinic
‣
- This part would be a bit confidential but can talk directly. Please ask me at the casual interview session.
‣
- We design/develop our product in a single scrum team.
- One of the interesting points from a design perspective at Ubie is every member has a strong curiosity in design and even MD or BizDev's create some prototype collaboratively.
- Here's the blog post of my colleague Medical Doctor!
Get In Touch With Us
Please contact us via LinkedIn.