01. Hello!
Ubie is
- The healthcare AI startup co-founded by MD and Engineer, based in Tokyo 🇯🇵, Singapore 🇸🇬, and New York 🇺🇸
- The fastest-growing startup in Japan nominated by LinkedIn in 2021 📈
- One of the most agile companies in APAC/US with 600+ releases and 200+ user interviews per year
- The flat organization without management, applying Holacracy
- Backed up by IDEO and funded by IDEO's partner Design for Ventures
- Hiring founding members of Global Team to accelerate the business for the US
Recent Tech Crunch Coverage! 🚀
02. Current Openings
We are hiring Site Reliability Engineers in 🇮🇳 India, 🇵🇱 Poland, and 🇺🇦 Ukraine.
03. Hiring Process
Job Interview Process
Points
- Most of the topics in the whole interview would be about your Ubieness.
- In general, the whole process can be completed in about two weeks to a month. This is flexible and can be adjusted.
- All the interviews are conducted online (Google Meet)
Our Values in action - Ubieness
Points
- Ubieness is a mindset that all Ubie's members must-have.
- We think very highly of Ubieness, rather than the hard skills in every job role.
- Regardless of your current job role, we focus on the following points most throughout the hiring process and try to match each other based on them.
Action-oriented
The ability to design actionable tasks and execute them, regardless of methodology, to achieve high-value business goals
Sense of company ownership
See things from a company-wide perspective, discover the most pressing problems, and quickly solve them in ways that most benefits the entire company
Speak your mind, be constructive
Speak candidly and move things forward. Achieve positive effects with your words. Be willing to accept frank communications from your peers
Zero-based thinking
The ability to design actionable tasks and execute them, regardless of methodology, to achieve high-value business goals
Learning Animal
A passion for continuous learning and application of knowledge in problem-solving
Critical thinking
Cut through the noise to identify the essence of things. Think and communicate in a structured, efficient manner
04. Our Company Culture
Unique Organisational Design in Ubie
Quick Self-checklists for Better Culture Matching
- The following checklists are the typical "Ubie"-like behavior/way of thinking.
- These are just examples, but we hope they will be somewhat helpful for you to understand our culture more deeply.
| Point of View | Those who tend to match | Those who don't |
|---|---|---|
I'm "purpose-oriented". Also, they say I communicate "frankly and openly" | I'm "methodology-oriented". Also, they say I communicate "in a modest and reserved manner" | |
hacking the human bias and common sense | doing things in the right and correct way | |
do everything if it has a high ROI and is necessary for achieving user/business goals | focus on my expertise and develop it more | |
as a member of a cross-functional team (e.g. scrum team) | with colleagues who have a similar speciality (e.g. design team, engineering team) | |
Identify key metrics/insights that anyone has not discovered before | stretching given key metrics by 10X | |
I have experience in setting team-/ company-wide missions on my own and am committed to accomplishing them | My boss often sets my missions for me, and I’m good at doing it well | |
I'm willing to join in recruiting activities, developing organizational values, and fostering its culture | I would rather leave those activities to other members of the team | |
I believe it's a "waste of time" to evaluate other humans correctly. Instead, we should focus on customers | I deserve to evaluate my bosses/colleagues/juniors correctly, and I deserve to be evaluated correctly too |
05. Our Products
Points
- For now, Ubie APAC Team is developing a product that guides patients to appropriate care for the US market.
- We are currently trying to interconnect key stakeholders to redesign the entire patient experience from onset to recovery.
- In the long run, we aim to build an open medical data platform that contributes to better health outcomes.
For Patients
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06. Our Team
Members
US-based
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APAC-based (in Japan, Singapore, and India)
Blog Posts
Engineering
Business
Culture
Design
Our Partners
Design Collaboration with D4V/IDEO
Design for Ventures(D4V), one of the VCs that has supported Ubie since the very early stage, and its partner, the global design company IDEO, always helps us design for better human-centered experiences.
07. FAQs
Business
‣
- No matter whether you are in Japan, Singapore, or the U.S., it's very difficult for patients to reach the appropriate care.
- For example, when people google their symptoms, many people find the medical information overwhelming.
- Even though players like pharmaceutical companies are trying to bring awareness to the medication they have developed, the information is mostly delivered to doctors.
- We are aiming to close the gap in the industry by guiding patients to the right care by being a reliable source of information.
‣
- There are competitors in the US in terms of Symptom Checkers.
- However, they are very different regarding how and for who they provide value and how they acquire users.
- It is also our uniqueness in that the BtoB product is used by more than 1100 medical institutions in Japan, and the accuracy of the data is improving daily through feedback from physicians.
Product
‣
- Based on data extracted from about 50,000 medical articles, and the feedback we received from physicians daily, AI selects "questions to ask next" from about 3,500 types of question data and displays about 20 questions.
- The time required to answer the questions varies from person to person, but it takes 3 to 5 minutes.
- The AI can ask a wide range of questions, from the standardized questions asked on intake forms to the questions asked by doctors and nurses during medical interviews.
- It enables it to respond to a thousand different symptoms that vary from patient to patient.
- You can try our symptom checker here!
‣
- We design/develop our product in a single scrum team.
- One of the interesting points from a design perspective at Ubie is every member has a strong curiosity in design and even MD or BizDev's create some prototype collaboratively.
- Here's the blog post of my colleague Medical Doctor!
‣
Here are the examples below. Basically, every member has the authority to decide what to use in order to maximize the ROI of the business.
Design/Development
- GitHub
- Figma
- Adobe Illustrator and Photoshop
- miro (for low-fi prototyping or ideation)
- FullStory, Dovetail, Zoom (for online user research)
- Google BigQuery, Redash, Tableau (for data analysis)
- Jira (for managing weekly sprint development)
- STUDIO (for designing corporate/product site)
Communication
- Slack
- DeepL auto-translation API on Slack (Japanese ↔ English)
- Notion (for stock information such as on-boarding)
- Google Slides (for sales materials)
- Google Meets (for internal meetings)
‣
- We flexibly select development languages, frameworks and communication tools, etc according to their purpose and situation.
‣
- We collaborate on a wide variety of design issues from user research to so-called UX writing or corporate branding etc.
- Here's one of the stories of how we collaborate for a better onboarding experience in Clinic
Organization
‣
- We opened the Singapore subsidiary in Aug 2022. Singapore was selected because of its geographical and cultural background, with medical issues similar to Japan's. It was judged to be an appropriate first step for global expansion.
- New York was selected because many pharmaceutical companies have offices on the East Coast and for Ubie to accelerate its partnerships with them.
‣
- We are using the framework of OKRs company-wide to set Objectives(O) and Key Metrics(KR) to measure what matters.
- OKRs are separated from individual evaluations and are mainly aimed at achieving stretch goals.
- All members are responsible for setting and promoting OKRs at any level proactively, rather than setting top-down goals as is often the case.
- We set and manage OKRs on a quarterly basis, but flexibly refine them according to changes in the environment and the progress of OKRs.
‣
- Not required.
- All of our work is designed to be performed adequately without the need to understand Japanese.
- If you need to communicate with Japan Team, native Japanese speakers in Global Team will help you as a translator. Technical support, such as using the DeepL API in Slack, is widely used across Ubie.
08. Get In Touch
We are hiring Site Reliability Engineers in 🇮🇳 India, 🇵🇱 Poland, and 🇺🇦 Ukraine.
09. Company Overview
| Item | Content |
|---|---|
Ubie, Inc. | |
In May 2017 | |
Kota Kubo (Software Engineer, Master of Engineering, The University of Tokyo)
Dr. Yoshinori Abe (Physician, M.D., The University of Tokyo) | |
USD 74M | |
Tokyo: 6th Floor, Nihonbashi-Horidomecho 2-chome Bldg., 2-4-3, Horidomecho, Nihonbashi, Chuo-ku, Tokyo, 103-0012
Singapore: Suite 4001, 176 Orchard Road #05-05, The Centrepoint, 238843
New York: 1460 Broadway, New York, NY 10036 | |
190 (Tokyo HQ)
10 (APAC HQ)
4 (US HQ) |
* Information as of Aug 2023
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